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Keyword Configuration

When adding/editing a keyword configuration, the Arpoone user has the option to define if it is a wildcard keyword or an exact-match keyword.

  • If a keyword is configured as a wildcard, then the matching will be done on the beginning of the received keyword, ignoring any other characters afterwards, for example:

    • Wildcard keyword "WIN%":
      • If the keyword on the inbound SMS is "WINNER", it will be matched, because "WINNER" begins with "WIN" - the rest of the word ("NER") is ignored;
      • If the keyword on the inbound SMS is "WI", it will not be matched, because not the whole wildcard matches;

  • If a keyword is configured as exact-match, then the matching will be done on the whole word - it has to be exactly the same, for example:

    • Exact match keyword "WINNER":
      • If the keyword on the inbound SMS is "WINNER", it will be matched (it's the exact same word);
      • If the keyword on the inbound SMS is "WIN", it will not matched, because it's not the exact same word;